How to Manage Reservations and Payments

You will find a list of all your Reservations in 'My Bookings' - Search Bookings



All reservations will also be found in your PMS including all guests details, except for credit card details. If you need to cancel a booking, that always needs to be done in the sales channels (by the guest or the sales channels) You cannot cancel reservations in Guesty or Rentals United (exception: HomeAway. More info about that when connecting to HomeAway)


The majority of the channels will charge the guest for you, but there are some that you are responsible for taking the payment (i.e:, Expedia, Agoda, HomeAway) You can use any payment processor to charge your guests. Guesty is integrated with Stripe. Please contact for more information about how to use their payment processors. Rentals United is integrated with the payment provider Stripe. 

You will find the Credit Card details in the Reservation. The CC details will remain in Rentals United for 10 days. 



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