All payouts are done after the guests have arrived within 3-7 business days. Please do not forget that you must click on the Payout Now button first. This can be found on the booking page for a specific reservations within 'Search Bookings'.
If for some reason you have still not received the money please reach out to our Support team.
If you have any further questions regarding payout that we have not answered in the Help Centre, please submit your request/issue here.