Booking.com - Connection errors Support June 04, 2019 08:51 Follow Please refer to the PDF attached for a guide on troubleshooting Booking.com connection errors. B.com connection errors - Guide HD.pdf (300 KB) 4 Comments Date Votes 0 Maurizio Pepe August 10, 2018 11:07 I have a minor error on channel connection to booking.com for apartment Standard Apartment (143892202) By mistake I triede to activate the "Basic Non Refundable" manually and it went in error. I do not need the "Basic Non Refundable" since it is already active in booking.com. I wish just to see again all booking connection in "green" and be sure there is no problem rg, Maurizio Pepe 0 Andreas August 13, 2018 10:46 Hi Maurizio, Thank you for your message. I have checked your B.com connection and have connected all necessary standard rates. I have archived the "non-refundable" rates as they will be managed directly on B.com. The "red" banner over your connection should disappear shortly! Do not hesitate to contact in case you still have issues (or reply to ticket 52557). Best Regards, Andreas 0 Ashleigh May 16, 2019 23:28 Hi, I need urgent help with several issues. Please call our office as a matter of urgency 4385 1000. Regards, Ashleigh - Central Coast Holidays. 0 Andreas May 20, 2019 13:03 Hi Ashleigh, Thank you for contacting Rentals United. I have turned your comment into a ticket and assigned it to the correct department. Please, expect shortly a reply from one of our agents! Have a nice day! Please sign in to leave a comment.