Booking.com - Connection errors Support September 25, 2018 16:04 Follow Please refer to the PDF attached for a guide on troubleshooting Booking.com connection errors. B.com connection errors - Guide HD.pdf (300 KB) 2 Comments Date Votes 0 Maurizio Pepe August 10, 2018 11:07 I have a minor error on channel connection to booking.com for apartment Standard Apartment (143892202) By mistake I triede to activate the "Basic Non Refundable" manually and it went in error. I do not need the "Basic Non Refundable" since it is already active in booking.com. I wish just to see again all booking connection in "green" and be sure there is no problem rg, Maurizio Pepe 0 Andreas August 13, 2018 10:46 Hi Maurizio, Thank you for your message. I have checked your B.com connection and have connected all necessary standard rates. I have archived the "non-refundable" rates as they will be managed directly on B.com. The "red" banner over your connection should disappear shortly! Do not hesitate to contact in case you still have issues (or reply to ticket 52557). Best Regards, Andreas Please sign in to leave a comment.