PTBA stands for 'Preparation Time Before Arrival' and it is a general keyword to describe the minimum number of days in advance a booking has to be made.
In Rentals United we have two types of PTBA. These are:
Default Preparation Time Before Arrival (dPTBA) - minimum number of days in advance a booking has to be made for the entire account. In case dPTBA is set, all properties will use this setting. If new properties are added, they will automatically get dPTBA value set.
Individual Preparation Time Before Arrival (iPTBA) - minimum number of days in advance a booking has to be made for a particular property. In case iPTBA is set for a property, it overrides dPTBA and that setting is used no matter which one is higher. We always check iPTBA first and only check dPTBA if there is no iPTBA set.
To set up your PTBA, all you need to do is contact our Support and inform them accordingly. Please provide them with the property IDs on which you would like to have it, as well as the number of days that you would like to have as PTBA.