Welcome to Rentals United

Outswitch and Rentals United

Your properties have been pushed from Outswitch to Rentals United and are now ready to be connected to our Sales Channels. Any editing of the Property information should be done in you either Airbnb or Outswitch account. Please bear in mind changes made directly in Rentals United will be overwritten in the next sync. Once you are connected to the sales channels, the property information will also automatically be pushed to the channels. When you receive bookings from the sales channels, they will automatically be inserted into Rentals United, Outswitch and Airbnb. If you want to add a new property to Rentals United/Sales channels, you need to reach out to your Account Manager at Outswitch (or contact@outswitch.com) who will assist you with the sync from Outswitch to Rentals United. New Properties are usually pushed within 24 hours.


Synchronisation Flow

Property info editing/Adding new properties: Outswitch ➜ Rentals United ➜ Sales Channel

Reservations/Cancellations: Sales Channels ➜ Rentals United ➜ Outswitch



Outswitch prefers you not to change your password as this will disturb the synchronisation. If you would notice any synchronisation issues, please refer to your Account Manager at Outswitch. If you need further assistance, please contact contact@outswitch.com


Syncing Settings

If you would like to stop the synchronisation or customise your synchronisation  between Outswitch and Rentals United please go to PMS Settings. Deselect the feature boxes that you wish to update manually in Rentals United and click on Synchronise. Please bear in mind that deselecting a feature box will be applicable for all your properties and future changes made directly in Outswitch will will not affect Rentals United in the next sync.

Now you can edit your property information directly in Rentals United.

How Often is Property Info synchronised?

  • Static Content (photos, descriptions etc) = Instant
  • Rates = Instant
  • Availability = Instant
  • Minimum stay = Instant

Property information can be toggled on and off in Outswitch.

NOT synchronised from Outswitch to Rentals United

The following features are not pushed from Outswitch to RU. This means that you need to manually add these features directly in your Rentals United account:


  • Changeover days - Go to my Properties - Edit Properties - Price and Availability - Pricing - Edit - Show Advanced Options. Please keep in mind that you need to de-select the "Changeovers" and "Prices" boxes and click Save in the PMS Settings before adding the Changeover days. This also means that you would need to manage your prices manually in RU if you want to add changeover.
  • Taxes - Go to My Properties - Advanced Settings - Select all or some properties - Edit Charges and Taxes - Add Taxes


Get Started

Before you can start connecting your properties to our Sales channels, you need to fill out

  1. My Profile
  2. Company Profile
  3. Payment Settings

In the upper right corner of your RU account you will find a drop down menu with My Profile, Company Profile and Payment settings. Please fill out the required fields and Click on Save.

For the Payment setting, Click on add Billing Method (if you have not already added this)

Due to security reasons, you will have to validate a certain amount taken from your account

Please select the correct currency (if your card is in EUR, you choose EUR, if it’s in GBP, you choose GBP)

If you have any questions that we did not answer in the Help Centre, please submit your request/issue here 


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