Guestline and Rentals United
Your properties have been created on Rentals United and are now ready to be connected to our Sales Channels. Any editing of the property information should be done directly in Rentals United. If you wish to change a feature in Rentals United, you will need to unsync the feature in “PMS Settings” press “Save” and enter the information on our platform. Please bear in mind changes made directly in Rentals United will be overwritten in the next sync. Once you are connected to the sales channels, the property information will also automatically be pushed to the channels. When you receive bookings from the sales channels, they will automatically be inserted into Rentals United and Guestline.
Property info editing/Adding new properties: Rentals United ➜ Sales Channel
Reservations/Cancellations: Sales Channels ➜ Rentals United ➜ Guestline
If you would notice any synchronisation issues, please refer to your contact person at Guestline. If you need further assistance, please contact firstname.lastname@example.org
Ask Guestline for your reservations endpoint and insert it in the PMS settings.
Deselect the feature boxes that you wish to update manually in Rentals United and click Save. Now you can edit this property information directly in Rentals United.
Please bear in mind that deselecting will be applicable for all your properties and future changes made directly in Rentals United will be overwritten in the next sync.
How Often is Property Info synchronised?
⦁ Static Content (photos, descriptions etc) = N/A
⦁ Rates = Instantly
⦁ Availability = Instantly
⦁ Minimum stay = Instantly
NOT synchronised from Guestline to Rentals United
The following features are not pushed from Guestline to RU. This means that you need to manually add these features directly in your Rentals United account:
- Property Name
- Property Type
- Number of Bedrooms
- Maximum Guests
- Zip Code
- Rooms Composition
- Descriptions Translations
- Standard Guests
- Landlord's Email
- Landlord's Phone
- Check-in Ranges
- Check-in Place
- Additional Fees
- Late Arrival Fees
- Early Departure Fees
- Early Departure Fees
- How to Arrive Instructions
- Pick-Up Service Information
- Security Deposit
- Cleaning Fee
- Payment Methods
- Cancellation Policies
Before you can start connecting your properties to our Sales channels, you need to fill out
- My Profile
- Company Profile
- Payment Settings
In the upper right corner of your RU account you will find a drop down menu with My Profile, Company Profile and Payment settings. Please fill out the required fields and Click on Save.
For the Payment setting, Click on add Billing Method (if you have not already added this)
Due to security reasons, you will have to validate a certain amount taken from your account
Please select the correct currency (if your card is in EUR, you choose EUR, if it’s in GBP, you choose GBP)
If you have any questions that we did not answer in the Help Centre, please submit your request/issue here